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Help & Support

Quick answers, and how to reach us.

Signing in

Use the email address you joined with. We email you a 6-digit code: enter it and you're in. On the website you can also continue with Google.

No code? Check your spam or promotions folder, then ask for a new one.

Captions

Every class has captions. Tap CC in the player to turn them on and choose a language.

A class won't play

Check your connection, then close the class and open it again. If it still won't play, email us the class name and the device you're using, and we'll look into it.

Your account and your data

To delete your account and the data that goes with it, or to get a copy of your data, email us from the address you joined with. Our Privacy Policy explains what we keep and why.

Your membership

For any question about your membership or a charge, email us from the address you joined with.

Contact us

Email support@yonashavin.com

WhatsApp: +1-512-748-7998

© 2026 Yona Club, Strength. Flexibility. Control.